Software For Convenient Document Exchange

In the post-COVID era public service organizations are confronted with a reduction in staffing as well as office closures and an increased demand for services. They must be able to interact with customers remotely, while making sure sensitive data is secure and ensuring a smooth customer journey. Document exchange is a great way to accomplish this, by providing a speedy and accessible method for customers to review and sign documents.

There is a range of software for convenient document exchange, each having its own strengths and weaknesses. Some are tailored for specific industries and can work with different file formats. Others offer smarter collaboration features and include a dynamic editor for documents. This allows multiple stakeholders to collaborate on a document simultaneously and communicate through in-document chats and commenting tools. It also reduces the back and forth of transferring documents that can slow down the process.

Certain software that facilitates document exchange is able to recognize text and images within a document, allowing it to automatically classify, identify, label and tag information. This helps you find particular data and can even recognize handwritten notes, whiteboard images and documents that have been scanned. This can save you time by reducing manual searches and increasing the accuracy.

Other software that supports document exchange can provide audit trails of all system activities. This can reduce the risk of data breaches, and provide business owners peace of mind knowing that their information is well protected. Certain software can also identify duplicates to help save time and space.


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