Business Process Management for Contracting and Management

To achieve the desired outcome of a management or contracting process requires more than just planning and execution. It also requires careful analysis and control of the interdependent business process involved in the design, preconstruction procurement, construction closing, and commissioning of the built environment. This is why management of business processes (BPM) is so crucial to the success of a project or company.

BPM is a systematic, integrated method of identifying the, modeling, and automating and continuously monitoring business processes. The goal is to align internal business tasks with strategic goals, leading to increased efficiency and profitability.

The BPM cycle has six phases to reach its purpose: analyze, design and implement monitor, optimize, and revise. The first step of the cycle is to examine the current process and pinpoint areas for improvement. The next step is to design an entirely new business process that meets the needs of the business, utilizing the possibility of standardization and automation. The implementation phase aims towards implementing the new process model. Continuous monitoring and optimization will ensure continuous performance.

Construction companies are shedding tens, perhaps hundreds of thousands of dollars each year on wasted manual and business processes, both in the office as well as on the job site. Automating these processes increases visibility, increases operational responsiveness and reduces risk. It also improves decision-making. It can also lower costs, boost motivation of employees and enable better utilization of resources. To accomplish this, teams need to be aware of all their processes as well as the procedures that underlie them.


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